Terms & Conditions
A legal disclaimer
By using our website or engaging our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
1. About Cilla & Co
Cilla & Co provides business support services, including but not limited to admin support, account management, project assistance, and branding-related services through our partnered businesses.
2. Acceptance of Terms
By accessing our website or engaging our services, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy.
3. Services
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All services will be delivered as agreed in writing or via electronic communication.
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Service inclusions, timelines, and fees will be confirmed prior to commencement.
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Any additional work outside the agreed scope may incur extra charges.
4. Payment Terms
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All invoices must be paid by the due date specified.
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Payments can be made via secure payment methods outlined on your invoice.
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Late payments may result in delayed services or additional fees.
5. Cancellations & Rescheduling
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For project or service cancellations, notice must be provided in writing.
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Cancellations made within 48 hours of the scheduled start date may incur a cancellation fee.
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Rescheduling will be accommodated where possible.
6. Intellectual Property
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All content, designs, and materials created by Cilla & Co remain our property unless otherwise agreed in writing.
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You may not reproduce, distribute, or use our materials without permission.
7. Limitation of Liability
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While we aim to provide services with care and professionalism, Cilla & Co is not liable for indirect, incidental, or consequential damages.
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Our total liability for any claim will not exceed the total amount paid for the service in question.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their content or practices.
9. Changes to Terms
We may update these Terms & Conditions at any time. The latest version will always be available on our website.
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